Email content and any attachments must be made accessible. Please follow the University at Buffalo's email accessibility guidelines.

Important: To ensure your email is approved for distribution to a list serv within an appropriate timeframe, you must ensure it meets accessibility guidelines.

PDF documents need to be made accessible.

When asking for help remediating a document, requesting that a PDF be sent via email or posted on a website, you can expect the following:

1. A review of whether the document could exist in a different format (web content or email text).
2. An evaluation of the complexity and length of the document.
   1. If deemed too complex, the document will need to be sent out for remediation at a cost.
   2. Or, the document will be remediated in-house.
3. A request for the original Word document (source file), or that the Word document be built using accessibility practices.

Regardless of whether the document is remediated in-house or by an external provider, a minimum turnaround time of 1-2 weeks is expected.

If you request photography for your event from SDM Marketing and Communications, you can expect the best photos to be edited and uploaded, typically fewer than 20 total photos. If you need a specific photo, please specify this before the event.

If more than 20 photos are needed for your event, you will be asked to provide alt text for all of the photos to ensure they meet accessibility guidelines before being uploaded. 

If you are working with a vendor for photography, ask them about providing alt text.

All web content must be made accessible. 

This includes content posted to a webpage, including:

• PDFs
• Photos
• Videos
• Links
• Presentations
• Journal Articles
• Forms

With the addition of new content, depending on its scope, you can expect a minimum of a week's turnaround to ensure the content meets accessibility guidelines.