Current Patients

If you are already a patient at UB Dental, please call 716-829-2824 to make an appointment. If you must cancel an appointment, please provide 24 hours' notice by calling your dental student or their coordinator. 

Patient Rights, Responsibilities and Privacy Information

Notice Informing Individuals About Nondiscrimination and Accessibility Requirements and Nondiscrimination Statement

Discrimination is against the law. The University at Buffalo School of Dental Medicine (“SDM”) complies with applicable civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability or sex (consistent with the scope of sex discrimination described at 45 CFR § 92.101(a)(2)). The University at Buffalo School of Dental Medicine does not exclude people or treat them less favorably because of race, color, national origin, age, disability or sex.

The University at Buffalo School of Dental Medicine:

  • Provides people with disabilities with reasonable modifications and free appropriate auxiliary aids and services to communicate effectively with us, such as:
    • Qualified sign language interpreters.
    • Written information in other formats (e.g., large print, audio, accessible electronic formats, other formats).
  • Provides free language assistance services to people whose primary language is not English. Services may include:
    • Qualified interpreters.
    •  Information written in other languages.

If you believe the University at Buffalo School of Dental Medicine has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability or sex, you can file a grievance with the following offices at the SDM: 

University at Buffalo School of Dental Medicine Compliance Office
332 Squire Hall, Buffalo, NY, 14214-8006
Phone: 716-829-2336
Fax: 716-833-3517
Email: sdm-compliance@buffalo.edu

University at Buffalo School of Dental Medicine Office of Equity, Diversity and Inclusion
325N Squire Hall, Buffalo, NY, 14214-8006
Phone: 716-829-2984
Email: jmscates@buffalo.edu

You can file a grievance in person or by mail, fax or email. If you need help filing a grievance, the SDM Compliance Officer, James M. Harris, or the Director of Equity, Diversity and Inclusion Operations, Jessica Scates, are available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal or by mail or phone at:

U.S. Department of Health and Human Service
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, DC 20201
Phone: 1-800-368-1019; 800-537-7697 (TDD)

Complaint forms are available on the Office of Civil Rights website

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