If you are already a patient at UB Dental, please call 716-829-2824 to make an appointment. If you must cancel an appointment, please provide 24 hours' notice by calling your dental student or their coordinator.
Click the links below to access information on your rights, responsibility and privacy at UB Dental.
REV. 1-12-2024; APPR. CC 4-29-2024
You have a responsibility to:
REV. 1-12-2024; APPR. CC 4-29-2024
The dental care you will be receiving is being provided by student dentists. These student dentists are in the process of completing necessary academic as well as clinical requirements to obtain a Doctor of Dental Surgery (DDS) degree. If, for any reason, you have a concern or comment regarding the treatment that is being provided, always consult with your student dentist and supervising instructor first. If satisfaction is not received you have the right to access our Patient Advocate.
The UB School of Dental Medicine’s Patient Advocate can be reached:
Hours are by appointment. You may also contact the New York State Department of Health’s Office of Health Systems Management.
Discrimination is against the law. The University at Buffalo School of Dental Medicine (“SDM”) complies with applicable civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability or sex (consistent with the scope of sex discrimination described at 45 CFR § 92.101(a)(2)). The University at Buffalo School of Dental Medicine does not exclude people or treat them less favorably because of race, color, national origin, age, disability or sex.
The University at Buffalo School of Dental Medicine:
If you believe the University at Buffalo School of Dental Medicine has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability or sex, you can file a grievance with the following offices at the SDM:
University at Buffalo School of Dental Medicine Compliance Office
332 Squire Hall, Buffalo, NY, 14214-8006
Phone: 716-829-2336
Fax: 716-833-3517
Email: sdm-compliance@buffalo.edu
University at Buffalo School of Dental Medicine Office of Equity, Diversity and Inclusion
325N Squire Hall, Buffalo, NY, 14214-8006
Phone: 716-829-2984
Email: jmscates@buffalo.edu
You can file a grievance in person or by mail, fax or email. If you need help filing a grievance, the SDM Compliance Officer, James M. Harris, or the Director of Equity, Diversity and Inclusion Operations, Jessica Scates, are available to help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal or by mail or phone at:
U.S. Department of Health and Human Service
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, DC 20201
Phone: 1-800-368-1019; 800-537-7697 (TDD)
Complaint forms are available on the Office of Civil Rights website.