Payments and Billing

When Payments Are Due

  • For most services, payment for your dental treatment is due on the day the service is provided for you.
  • For procedures that take several appointments (including crowns, bridges and dentures), pre-payment may be required.
  • Pre-payment is also required for your first screening visit.

In most cases, you are expected to provide payment in full at the time service is rendered. Occasionally, procedures require out-of-school laboratory involvement. Therefore, prompt payment of these fees helps to ensure timely delivery of your dental treatment. No new treatment can be initiated if an account is past due. UB Dental will not be held accountable for any additional treatment that is required as a result of a delay because of an overdue balance. Patients who do not follow UB Dental payment policies are subject to discharge.

How To Pay

UB Dental accepts the following payment methods:

  • Cash
  • Money order
  • Personal check
  • Visa
  • MasterCard
  • Discover 
  • American Express

Penalties for Non-Payment

If you are unable to meet your financial obligations with the UB Dental/School of Dental Medicine, or if you have a concern that is financially related, contact the business office as soon as possible at 716-829-3226, Monday through Friday from 8 a.m. to 4 p.m.

Any account that has not been resolved after three billing periods is subject to referral to a collection agency, and the individual will be discharged as a patient of UB Dental. You will be responsible for all fees associated with the collection process, including but not limited to late fees, collection agency fees and attorney fees.


For questions about payment and billing, please contact our business office between Monday and Friday, 8 a.m. to 4 p.m., at 716-829-3226.