New patients are always welcome at UB Dental. Here, you can receive excellent care for an affordable cost. We accept all patients based upon their dental needs and our ability to treat those needs.
Going to UB Dental is a different experience than going to a private dentist. Here’s what you should expect:
If you aren’t able to commit to these guidelines, then UB Dental may not be right for you. Our students depend on our patients to graduate. In exchange for following these guidelines, you receive high-quality care at a more affordable cost, and help support the mission of the School of Dental Medicine.
We encourage you to read our Patient Information Booklet to learn more.
Every new patient needs to receive a new patient application packet, complete the forms in the packet and then return the forms to us. You can download the new patient application packet, or contact us and we will mail it to you.
Your new patient screening visit can take place at Squire Hall on UB’s South Campus, or at the Erie County Health Mall on Broadway Avenue. If you are accepted as a patient, most of your care will likely take place at Squire Hall.
For visits at Squire Hall, once your completed application is received, a registration attendant will contact you to schedule an appointment.
For visits at the Erie County Health Mall, you can schedule your appointment when you call to request your new patient information packet.
At your new patient screening visit:
This appointment will be used to determine your dental needs and answer any questions you may have about future treatment.
All patients are eligible for screening, and nearly every patient is accepted for treatment. However some prospective patients might not be the right fit and will be provided alternative treatment options. The factors that influence your acceptance into our educational program include (but are not limited to) the current condition of your oral health and your availability.
A non-refundable fee of $54 has been set to cover the cost of establishing a patient record, processing the information, conducting the initial evaluation and obtaining a panoramic radiograph (X-ray), if needed. (If current X-rays of good quality have been received prior to your new patient screening appointment, you may not require the panoramic X-ray. Please make check or money order payable to “UB School of Dental Medicine.” Individuals with Medicaid insurance are NOT required to pay the fee; however, you must provide us with enough information to determine your Medicaid eligibility. Fees are subject to change at any time.
At your first appointment with your assigned student dentist, further diagnostic information is obtained and your treatment plan is developed. The treatment plan gives you:
Gathering this information takes between one and two appointments. Treatment will not begin until approximately the third appointment. Treatment only begins after you, your student/resident and faculty member agree on the right treatment plan for you (including the cost).
Your student dentist and faculty member are happy to answer any of your questions. It is important that you understand the proposed treatment that is planned for you before treatment begins. If you have any concerns regarding your treatment plan — or any changes in your health — please discuss them with your student dentist and their supervising faculty member. They will advise you of any other treatment options and what to expect if treatment is changed or discontinued.