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Emergency Care

In an emergency, you may be able to get care at UB Dental (during regular clinic hours), or at your local emergency room (after hours, on weekends and during holidays).

An emergency is when immediate care is necessary. Please note that emergency care is limited to the management of pain, swelling or trauma. Specific dental procedures such as fillings or extractions will not be performed.

During Regular Clinic Hours (9-4, Monday-Friday)

All “Active” Registered Patients

UB Dental offers emergency care during regular clinic hours Monday to Friday from 9:00 AM to 4:00 PM.

  • If you have an assigned student dentist, call that student directly or contact the switchboard at (716) 829-2824 and have your assigned student dentist paged.
  • If you do not have an assigned student dentist or your assigned student dentist is not available, call our emergency appointment desk at (716) 829-6439 and make an emergency appointment.

Non-Active or New Patients

Call (716) 829-6439 to schedule an emergency appointment.

Orthodontic Patients

Call (716) 829-2845 to schedule a time to come in and have the issue addressed.

After Hours, Weekends and Holidays

The School of Dental Medicine is not responsible for reimbursement of any charges you incur while obtaining emergency dental treatment at any facility other than the dental school.

Adult Patients

Contact the local hospital emergency room when immediate care is necessary.


Parents/guardians with children who have a dental emergency after regular clinic hours and on weekends should contact the Women & Children’s Hospital of Buffalo:

  1. Call the WCHOB operator at (716) 878-7000 and ask the operator to page the on-call dental resident.
  2. Explain that your child has a dental emergency. The on-call dental resident will talk to you and determine what emergency treatment procedure is appropriate for your child.
  3. Follow the dental resident’s recommendations.

Orthodontic Patients

You can also call our office at (716) 829-2845. There is always someone on call after hours and on weekends. The emergency pager number will be on the voicemail recording after hours.