BUFFALO, N.Y. — Are you seeking to pass the American
Society of Quality (ASQ) Certified Quality Auditor (CQA) exam in
April 2018 or later? The University at Buffalo Center for
Industrial Effectiveness (TCIE) is launching a 30-hour course to
help you get ready, as part of its spring lineup of business
improvement courses for professionals.
Preparation, learners will examine the CQA body of knowledge
and internal audits required for an Internal Organization for
Standardization (ISO) 9001-based quality management system. Topics
include foundational auditing concepts, principles and practices of
effective internal audits in accordance with ISO 19011, and skills
needed for conducting all internal audit phases and preparing
The course is slated for 6-9 p.m. on the following dates: Jan.
17, 24 and 31; Feb. 7, 14 and 28; and March 7, 14, 21 and 28.
Classes will be held at Baird Research Park, 1576 Sweet Home Road,
Other TCIE professional development courses are listed below.
Registration is on a first-serve basis, with the deadline being one
week before the respective start date.
Production Technician (CPT) – 8:30-11:30 a.m. on Jan. 11
and 25; Feb. 1 and 8; March 1, 8, and 15; April 12, 19 and 26; and
May 17, 24, and 31 at Baird Research Park. CPT training provides
the core knowledge and skills required for frontline manufacturing
jobs through four modules: safety, quality practices and
measurement, manufacturing processes and production, and
maintenance awareness. This training is a blend of online learning
supported by classroom-based mentoring
Lean Professional — 6-9 p.m. on Thursdays, Jan. 25 to May
3 (except Feb. 22, March 1 and 29, and April 5) at Baird Research
Park. Each candidate will attend a 30-minute, one-on-one project
review session with the instructor on either July 12 or 19. The
course educates participants in the Lean method of saving money and
reducing waste by identifying unnecessary processes.
- Certified Lean
Six Sigma (LSS) Green Belt Transactional – This course
enhances candidates’ problem-solving abilities and engages
them in the data-driven, LSS industry-tested system for process
variation reduction. While applicable across all disciplines, it
was developed with service industry businesses in mind and
incorporates finance, government and health care examples. The
course is a blend of online education with classroom-based
instruction at Baird Research Park, delivered by a Master Black
Belt. The schedule is as follows: Classroom dates: 8 a.m.-noon on
Jan. 29, March 12 and April 16. Two-hour project review sessions:
8-10 a.m. on Feb. 15 and March 26. Three-hour project review
sessions: 8-11 a.m. on May 14, June 4 and 25, and July 16. An early
bird discount of $200 is valid until Dec. 22.
- Root Cause
Analysis and Corrective Action — 8 a.m.-5 p.m. on Jan. 30
at the Hyatt Place, 5020 Main St., Amherst. This course is designed
to improve problem-solving skills by providing an understanding of
the processes and techniques for determining the root cause of a
nonconformance and the corrective action needed to prevent the
problem from occurring again.
Safety – This course provides participants with an
understanding of safety hazards and safety-enhancing workplace
practices by combining online learning materials from the
Manufacturing Skill Standards Council (MSSC) with a classroom-based
Occupational Safety and Health Administration (OSHA) Outreach
Training Program. Class dates are 8:30-10 a.m. on Feb. 14 at Baird
Research Park and 8 a.m.-noon on March 12-14 at the Hyatt Place. A
free informational session about the course is set for 8:30-10 a.m.
on Dec. 6 at Baird Research Park. Register
here to attend.
- Intro to
FMEA — 8 a.m.-5 p.m. on Feb. 27 at Baird Research Park.
This course is recommended for design and manufacturing engineers
who are involved in the product development process and want to
learn how to avoid potential failures in design.
and VSM — 8 a.m.-5 p.m. on Feb. 28 at Baird Research
Park. This course explores two Lean tools: Kaizen, an activity
aimed at streamlining a select process, and value stream mapping,
an analysis tool used to improve the flow of information or
ISO 9001:2015 Internal Auditor Training — 8 a.m.-5 p.m.
on March 5-7 at the Hyatt Place. This training prepares
participants with the skills necessary to perform internal process
audits in manufacturing, service and public service sectors.
for Non-Financial Managers — 8 a.m.-5 p.m. on March 14 at
Baird Research Park. This course is for the manager or engineer who
does not possess a significant financial background, but would
benefit from a working knowledge of financial statements and
related concepts, including commonly used financial terminology and
- 5S and Standardized
Work — 8 a.m.-5 p.m. on April 10 at the Hyatt Place. This
course explores two Lean tools: 5S, a technique for organizing
one’s physical environment, and standardized work, a
technique for organizing process steps.
- Intro to
Document Control — 8 a.m.-5 p.m. on April 25 at Baird
Research Park. This course explores characteristics of effective
instructional documentation (such as procedures, work instructions
and standard operating procedures) and the process of document
Supply Chain Management — 8 a.m.-5 p.m. on May 8 and 9 at
the Hyatt Place. This workshop focuses on global best practices in
supply chain integration, as well as how to organize and implement
Course details and registration are available at http://tcie.buffalo.edu/what-we-do/professional-development/.
For more information, contact Mariah Glass, UB TCIE training
program coordinator, at 716-645-8840 or firstname.lastname@example.org.
UB TCIE is Western New York's bridge to excellence; it provides
a dynamic link between UB’s expert resources and the
region’s business community. Its core focus on engineering
solutions and operational excellence drives continual improvements,
and ignites innovation and technological advantages. For more
information on how TCIE can assist Western New York businesses,
visit www.tcie.buffalo.edu or call 716-645-8800.