Emergency Information

If you have a dental emergency and are calling during normal clinic hours, please follow these instructions:

All "Active" Registered Patients with Dental Emergencies  * Regular Clinic Hours

The UB School of Dental Medicine offers emergency care during regular clinic hours Monday to Friday from 9:00 AM to 4:00 PM.  Please follow the suggested action:

(1)    If you have an assigned student, please call that student directly or contact the School switchboard at 716-829-2824 and have your assigned student dentist paged.
(2)    If you do not have an assigned student dentist or your assigned student dentist is not available, have the dental school switchboard operator transfer your call to our emergency appointment desk or call it directly at 716-829-6439 and make an emergency appointment.
(3)    Please note that emergency care will be limited to the management of pain, swelling or trauma.

Non-active or new patients with a dental emergency during regular clinic hours should dial 716-829-6439 to schedule an emergency appointment.

If you have a dental emergency after hours or during a weekend or holiday, please follow the instructions below:

Adult Patients with Dental Emergencies *After Hours & Weekends

Adult patients with a dental emergency  should contact their local hospital emergency room when immediate care is necessary. Please note that care in the emergency room is limited to the management of pain, swelling, or trauma. Specific dental procedures such as fillings or extractions will not be performed.

**The School of Dental Medicine is not responsible for reimbursement of any charges you incur while obtaining emergency dental treatment at any facility other than the dental school.

Children with Dental Emergencies *After Hours & Weekends **

Parents/Guardians with children who have a dental emergency after regular clinic hours and on weekends should contact the Women & Children’s Hospital of Buffalo (WCHOB) as follows:

  1. Call the WCHOB operator at 716-878-7000 and ask the operator to page the on-call dental resident.
  2. Explain that your child has a dental emergency. The on-call dental resident will talk to you and determine what emergency treatment procedure is appropriate for your child.
  3. Follow the dental resident’s recommendations.

*When immediate care is necessary. Please note that care in the emergency room is limited to the management of pain, swelling, or trauma. Specific dental procedures such as fillings or extractions will not be performed.

**The School of Dental Medicine is not responsible for reimbursement of any charges you incur while obtaining emergency dental treatment at any facility other than the dental school.